Tell Us What Is Happening With Your Door
Complete the required fields below and describe what happens when you close the door, lift the handle or turn the key. We will review your request and contact you using the details you provide.
Photos that help us identify the lock
- The full door from inside
- The metal locking strip along the door edge while the door is open
- A close-up of the handle and key cylinder
- Any brand name, logo, stamped numbers or damaged part
The form does not currently accept attachments. Email photos to 3pointlockpros@gmail.com and include the same name and phone number used on the form so we can match them to your request.
What happens next
- We review your description and any photos you send.
- We contact you to clarify the problem and arrange service.
- At the appointment, we inspect the complete door and locking system.
- We explain the options and provide a quote before approved work begins.
For urgent help during business hours, call (289) 985-0698. Hours: Sunday–Thursday, 8 a.m.–8 p.m.; Friday, 8 a.m.–4 p.m.; Saturday, closed.