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Lock and Door Advice
Practical information from 3 Point Lock Pros about multipoint locks, three-point locking systems, door alignment, maintenance and common warning signs.
Latest guide
Why Your Multipoint Door Lock Works Open but Not Closed
A lock that works with the door open but binds when closed often points to alignment, hinge or keep-position problems. Learn the warning signs, a safe check you can make and what a technician examines before recommending parts.
Before you force a stiff handle
A handle that suddenly becomes difficult to lift can point to door misalignment or strain inside the lock mechanism. Forcing it can turn a small adjustment into a larger repair. Close the door gently, check for rubbing and arrange an inspection if the problem continues.
When a multipoint lock needs attention
- The handle does not return normally
- The key only turns when the door is pushed or lifted
- Top or bottom locking points fail to engage
- The door has become difficult to close
- The mechanism clicks, grinds or feels unusually stiff
For more answers, visit our frequently asked questions. To book service, call (289) 985-0698 or request service online.
More lock and door guides
- Multipoint lock repair or replacement: how to decide — practical signs that point to alignment, adjustment, a component repair or a full replacement.
- What photos help identify a three-point or multipoint lock? — the images and details that help us prepare for a quote.
- Smart locks for multipoint and three-point doors — how Wi-Fi, Bluetooth and keypad options fit different door systems.
Have a question about your door hardware? Visit the FAQ or request service online.